What is your toothbrush made out of?
The handle is made from recycled aluminium and the head is made from bioplastic, which makes it fully biodegradable.
Last updated: September 03, 2019 06:25
Why aluminium?
Aluminium is a durable material, allowing you to keep the handle forever. With a lifetime guarantee (while subscribed)
Last updated: September 03, 2019 06:28
What is the head made out of?
The head is made from Floreon made from local sugar beets which makes it fully biodegradable.
Last updated: September 03, 2019 06:28
Is Nylon 4 biodegradable?
Yes! Nylon 4 biodegrades in 6 months to 1 year in either home or industrial compost heaps.
Last updated: September 03, 2019 16:15
Do you offer different types of bristles?
Yes we do. We offer different strengths: soft, medium and firm.
Last updated: September 03, 2019 06:28
How much is the head?
It will be £5 every time a new head comes through your door. This includes VAT and postage in the UK. We are working hard with fulfilment centres across the globe to offer this price including P&P & VAT to all.
Last updated: September 03, 2019 06:28
What are the different colours?
We have in total 4 colours: Ash, Gold, Charcoal and Rose
Last updated: September 03, 2019 06:28
Do you have children sizes?
The children’s sizes are currently being developed. We will be launching it next year!
Last updated: September 03, 2019 06:28
Can you bulk buy the heads?
We are super flexible when it comes to our subscription service, meaning that you can add more than one head per package. However, if you are not interested in the subscription service, you can bulk buy.
Last updated: September 03, 2019 06:28
When can I choose colours and bristle strengths?
Once you’ve backed this project, an email will be sent to you 7 to 10 days before the end of the campaign where you will be able to select the colour you want as well as your preferred bristle strength.
Last updated: September 03, 2019 06:36
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.